Privacy Policy
Asanga Origin Private Limited ("Asanga", "we", "us") builds AI infrastructure, software and original content. This policy explains what personal data we collect through this website and in the course of our commercial relationships, why we collect it, and what rights you have over it.
1. Who we are
Asanga Origin Private Limited is a company incorporated in India, with its registered office in Bengaluru, Karnataka. Our corporate identity number is U62013KA2025PTC211953. For any question about this policy or about your personal data, contact hello@asanga.ai.
For the purposes of applicable data protection law, Asanga is the data fiduciary (controller) in respect of personal data collected through this website and through our own commercial dealings. Where we process material on behalf of a client, we generally act as a data processor under that client's instructions, and the terms of the relevant services agreement govern.
2. Data we collect
| Category | Examples | Why |
|---|---|---|
| Contact data | Name, email address, organisation, role, message content | To respond to enquiries and manage a prospective or existing commercial relationship |
| Technical data | IP address, browser and device type, operating system, referring page | To operate the site securely and diagnose faults |
| Usage data | Pages viewed, time on page, navigation path | To understand which content is useful and improve the site |
| Commercial data | Contract, billing and correspondence records | To perform contracts and meet statutory record-keeping duties |
We do not knowingly collect personal data from children. We do not collect special category data through this website.
3. Client material and model training
This is the commitment that matters most in our business, so we state it plainly.
Material that clients place on our infrastructure is not used to train our models, or anyone else's, without a specific written agreement permitting it. Client content is processed only to deliver the contracted service. It is not repurposed as training data by default, it is not shared with third-party model providers as a side effect of processing, and there is no silent secondary use.
Where a client does agree in writing that their material may contribute to model training, the scope, duration and territory of that permission are set out in the relevant agreement.
4. Lawful basis
We process personal data on one or more of the following bases: your consent; the necessity of processing to perform a contract with you; our legitimate interests in operating and securing our business, where those interests are not overridden by your rights; and compliance with a legal obligation.
5. Sharing
We do not sell personal data. We share it only with: service providers who support our operations under written confidentiality and data protection terms; professional advisers; and authorities where we are legally required to do so. A current list of material sub-processors is available on request.
6. International transfers
Asanga operates its own infrastructure and prefers to keep material within the jurisdiction agreed with the relevant client. Where personal data is transferred across borders, we put appropriate safeguards in place and can describe them on request.
7. Retention
We keep personal data only as long as needed for the purpose it was collected, or as long as required by law. Enquiry correspondence is retained for twenty-four months from last contact. Contractual and financial records are retained for eight years from the end of the relevant financial year, in line with statutory requirements.
8. Your rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate data, erasure, restriction of processing, portability, and withdrawal of consent. You may also nominate another person to exercise these rights in the event of death or incapacity, as provided under Indian law.
To exercise any right, write to hello@asanga.ai. We will respond within the period required by applicable law. If you are not satisfied with our response, you may complain to the relevant supervisory authority — in India, the Data Protection Board.
9. Security
We operate our own infrastructure and apply technical and organisational measures appropriate to the risk, including access control, encryption in transit, segregation of client environments, and logging. No system is perfectly secure, and we do not claim otherwise.
10. Grievance officer
Grievance Officer, Asanga Origin Private Limited, Bengaluru, Karnataka, India. Email: hello@asanga.ai. We acknowledge every grievance within seventy-two hours and resolve it within thirty days.
11. Changes
We will post any change to this policy on this page and update the effective date above. Material changes will be notified to active clients directly.